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Delivery & Returns Information

Delivery & Returns Information


Wehustle.co.uk delivers throughout the UK and to the following overseas destinations: Australia, Austria, Bahrain, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, India, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates and the United States of America.


Delivery options available on WeHustle.co.uk:


Our UK delivery options are as follows:

  • Standard delivery costs £3.95 and will be delivered in 5-7 working days.
  • Next day delivery (Monday - Friday excluding footwear) costs £11.95 and will be delivered the next working day.*
  • Unfortunately we do not offer a Same Day delivery service at this time.

*we are able to offer express delivery, subject to payment authorisation, to certain U.K postcodes for orders placed before 1pm, (Monday - Friday). Orders placed after 1pm on Friday and during the sale period, will be delivered in 2 - 3 days.

**we are able to offer Saturday delivery, subject to payment authorisation, to certain U.K postcodes for orders placed before 1pm, (Monday - Friday). Orders placed after 1pm on a Friday will be dispatched the next Saturday.

Orders going outside the UK can take up to 14 working days for delivery.

Please allow stated delivery time before making contact with Our Customer Service representatives. When contacting us, please have your PayPal unique transaction ID number and the date the order was placed to hand.

Returns:

Unwanted goods may be returned for a refund. Please return them in their original condition, unused (with their original packaging), with all labels and garment tags still attached within 14 days of receipt of your goods using the Returns Form provided.

Please ensure you return all goods to us in their original packaging as the goods are second hand without the packaging and we may not therefore be able to exchange them voluntarily. Please see our terms and conditions for our full returns policy.

Returning a product for exchange/refund

You do not need to inform us if you wish to return your goods. Simply send it back to our return address:

Wehustle Enterprises Ltd
8A Walmgate Road
Perivale
Middlesex
UB6 7LH
United Kingdom

and include a note inside the parcel with the name of the person who placed the order and the date the order was placed, your PayPal transaction ID number, the item description and what size you want the item exchanged to and then the return address you want the parcel to be shipped to.

We aim to process your returned parcel within 48 hours upon receipt. Although we may process your refund within 48 hours, the amount may not appear on your credit card or bank statement for 5 to 7 working days, depending on how quickly your credit card company or bank do this for you.

WeHustle offers a range of delivery options to suit your needs. All deliveries will require a signature.

Delivery Service Availability Area Charges* Delivered
Standard Monday to Friday on all orders placed before 1pm Friday.
(Orders placed after 1pm on a Friday will be dispatched the next Monday)
Mainland UK** £3.95 5-7 working days
Next Day Delivery Monday to Friday on all orders placed before 1pm*** Mainland UK, Please see below chart for exempt postcodes £11.95 1 working day
Saturday Delivery Monday to Friday on all orders placed before 1pm Friday. UK Zones 1****
£17.95 Saturday
Europe Monday to Friday on all orders placed before 1pm*** Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland £5.95 7-10 working days
USA, Canada,Far East Monday to Friday on all orders placed before 1pm*** USA, Canada, Hong Kong, Malaysia, Japan, Singapore, Thailand £7.95 12-14 working days
Rest of the World Monday to Friday on all orders placed before 1pm*** Australia, Bahrain, India, Israel, New Zealand, Qatar, Saudi Arabia, UAE £7.95 12-14 working days

*Charges stated may vary according to item and order size.
**Excludes Scottish Highlands, certain British islands and selected postcodes throughout the UK.
***Orders placed after this time will be processed as having been received the following day and will be dispatched within 2 working days.
****For full information on postcode zones, please contact the WeHustle Direct Customer Care Team on +44208 998 8878.

We regret that we cannot offer Next Day and Saturday deliveries to the below postcodes.

Area Postcodes Area Postcodes
Scotland AB30-39 England EX16-23
AB41-45 EX31-39
AB51-56,63 PL11-19
DD8-10 PL22-35
DG1-14,16 SY7-9, 11-12
FK1-17,21 SY15
KA26-28 TD12,15
KW1-17 TR1,2
PA20-38 TR10-20, 26, 27
PA40-49 Northern Ireland BT1-58
PA60-78 BT60-82
PH1-26 BT92-94,99
PH30-44 Wales LD1-8
PH49-50 LL15-49
TD11,13,14 LL51-78
HS1-9 SY10,16-25
IV1-28 Isle of Man IM1-9,99
IV30-32,36 Isles of Scilly TR21-25
IV40-49 Isle of Wight PO30-41
IV51-56
ZE1-3